Shipping & Returns

Delivery choices, tracking, returns, and the 60-day first-bottle guarantee.

Last updated: July 2026

Shipping choices and delivery estimates

Available shipping methods, charges, and delivery estimates are shown at checkout before payment. Options vary by delivery address.

Tracking your order

After your order ships, use the carrier link in your shipping confirmation for the latest delivery status.

Returns and the 60-day first-bottle guarantee

Try the first bottle as directed for up to 60 days. If your scalp is not calmer, request a refund for that first bottle—even if it is empty. No empty-bottle return is required. Unopened bottles from a larger order remain subject to the standard return process.

Approved refunds are returned to the original payment method. Bank processing times may vary.

Order support

Use the support details in your order confirmation and include your order number with any request.